If it doesn’t, subnet filtering is causing the problem. Remove the rules from the file and check if printer discovery works. If you have subnet filtering, check that the changes made to the file are not causing the problem TIP Make sure the Mobility Print server is installed on the print server that has the required print queues. Mobility Print will ignore any shared print queues from another print server.
How to check dns proxy settings mac install#
Make sure you have at least one print queue set up on the on the print server that has Mobility Print installed. If it still says “Discovering your printers…” this is because no printers have yet been found. Log in to the Mobility Print Admin interface. Confirm that at least one printer is being published When verifying your DNS records in the Mobility Print Admin interface, if you see any red Xs on the Configure DNS screen, then compare them to these examples to make sure they are set up correctly. If clients have the correct settings Check the Mobility Print server is able to verify all of the records
Do you want to retry? follow the checks on this page to troubleshoot the problem.
How to check dns proxy settings mac windows#
If you’re using Windows clients, run the ‘Mobility Print Printer Setup installer’ file and see the error message: Failed to retrieve printer list. “Help! I’ve set up Mobility Print and created the DNS records on my server, but devices still can’t see the printers on the network! What should I check?” On a Windows client I see the error message ‘Failed to retrieve printer list. PRODUCTS FEATURED Troubleshooting printer discovery problems in a DNS environment
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